Online Privacy Policy

This website (the Insured Portal) is operated by FBAlliance Insurance and its affiliated companies (“FBAlliance,” the “Company,” “we,” “us”). At FBAlliance we are committed to protecting your information, as described in this Online Privacy Policy (“Privacy Policy”). This Privacy Policy is being provided as a notice to you to describe the types of information we collect about you through this Site, how we use this information, and how we protect it.

This Privacy Policy applies to information we collect at this Site only. If you are our customer, you may have received the Company privacy notice that describes the Company’s practices and procedures regarding compliance with privacy laws and/or regulations such as the federal Gramm Leach Bliley Act (GLBA).

If you have additional questions or would like further information on this topic, please write to us at We may update our Privacy Policy periodically, so please check back here for the latest version of our Privacy Policy.

Online Information Collection

We do not collect any personal information or sensitive information about you at our Site, other than the information you choose to supply to us voluntarily. We define “personal information” as information that is unique to you and might include your name, address, email address, or age. We define “sensitive information” as information that might include a Social Security number, account numbers, including bank account or payment card information, claim information, or medical information about you or any other person. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.

If you do provide us with personal or sensitive information on this Site, we will only use it for the purposes described where it is collected. We will not sell, license, transmit or disclose this information outside of the Company unless

  1. you expressly authorize us to do so,
  2. it is necessary to allow our contractors or agents to provide services for us,
  3. in order to provide our products or services to you,
  4. it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, or
  5. otherwise as we are required or permitted by law.
We may also use the information you choose to provide to us to improve the content of our Site or to contact you for marketing purposes.

We may select outside companies who provide services on our behalf and use this information in the course of delivering advertisements to you and to measure the number of visits, average time spent, page views, and other statistics about visitors to our Site, in general. We may also use this data to monitor Site performance and to make the Site easier and more convenient to use.

We may aggregate statistics that we gather about our customers, sales, traffic patterns, and services, and provide these statistics to third parties. If we were to provide these statistics to third parties, however, they would be provided on a de-identified basis and would not identify you personally.

This Site does not engage in the collection of personally identifiable information about your online activities over time and across third-party websites or online services. We have not authorized any third party to collect personally identifiable information about your online activities over time and across different websites when you visit this Site. Thus, this Site does not respond to web browser “do not track” track signals or other similar mechanisms.

Information Collected from Children

We are strongly committed to preserving online privacy for all of our website visitors, including children. The Site is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you are not permitted to submit information to the Site.


We appreciate your questions and comments about our Site, products and services and welcome your email messages to mailboxes listed on our Sites. We will share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose.

Confidentiality and Security

If you choose to provide personal information or sensitive information to us voluntarily via this Site, we restrict access to such information to our employees or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We maintain appropriate physical, electronic, and procedural safeguards to protect such information.

Please do not submit any sensitive information about any person on whose behalf you are not validly expressly authorized to act through the Site.

Right to Verify the Accuracy of Information We Collect

Keeping information accurate and up to date is important to us. An individual may see and correct their information that they provided to us, subject to certain legal or contractual limitations. Contact us at the address provided below if you wish to verify your information.


A cookie is a piece of information that a web server may place on your computer when you visit a site. Cookies are commonly used by sites to improve the user experience. Many cookies last only through a single site session or visit. Others may have an expiration date, or may remain on your computer until you delete them.

We may use cookies for a number of purposes – for example, to maintain continuity during a user session, to gather data about the usage of our Site for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to our Site.

Our cookies will track only your activity relating to your online activity on this Site, and will not track your other Internet activity. Our cookies do not gather personally identifiable information.

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our Site features.

We may occasionally use other companies to set cookies on our Site and gather cookie information for us. In some cases, we may also use another company to operate web servers for our Site. We use the cookie information gathered by these companies in the same manner as stated above.

In addition to the information we collect from cookies, we also obtain information which you provide to us online – for example, when you use our tools and calculators or when you submit an application or otherwise communicate with us. In some cases, we retain both the cookie information and/or the information you provide to us online – for example, to complete a transaction you requested or to keep historical records of your past transactions. In other cases– for example, when you use our tools and calculators – we only retain the cookie and/or online information you give us if you request us to do so for your use in subsequent sessions.

Change In Privacy Policy

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Contacting us – If you have any questions about this Privacy Policy, please write to us at

Last Updated: January 18th, 2016.